Our purpose 'Enhancing People’s Environments' is the reason we exist as a business and the common thread among all our mahi. Our vision is to deliver world-class experiences for our kaimahi, customers and communities across all our businesses. Our award winning kaimahi-created values underpin all that we do, whether we're building homes, fitting out businesses or maintaining local kura and facilities across Aotearoa.
Enhancing people's environments.
Delivering world-class experiences for our kaimahi, customers and communities.
Manaaki at mahi
We’ve got each other’s backs and work together to achieve shared goals and tackle challenges.
This looks like:
• Collaborating with other teams to achieve the best result.
• Listening to understand, not just to reply.
• Speaking up about problems and ‘owning’ them together.
• Respecting the diverse ideas and expertise we each bring to mahi.
We don’t:
• Work alone. We involve other teams to create better outcomes.
• Exclude. We are inclusive and bring the right people around the table early.
• Ignore bad behaviour. We call it out.
• Leave room for doubt. We communicate proactively and clearly.
Hauora matters
We prioritise wellbeing and show we care, before taking action.
This looks like:
• Asking: How are you? And being interested in the answer.
• Really getting to know one another.
• Celebrating and thanking people.
• Being flexible when whānau need us.
We don’t:
• Make lunch at our desks a habit. We encourage time out.
• Skip straight to tasks. We check in on each other first.
• Slack off on culture. We commit to improving our working environment.
• Put on a work ‘self’. We can all be who we are here, and have a sense of humour.
Customer aroha
We treat our customers like we treat our own whānau.
This looks like:
• Putting our customer and their experience first.
• Friendly, proactive communication.
• Thinking outside the box to create personalised solutions.
• Taking pride in our mahi.
We don’t:
• Over promise. We are open and honest about the best course of action.
• Go the easy route. We design our approach around customer needs.
• Rush. We take the time to do all work well.
• Say: “she’ll be right.” We exceed expectations.
Helping our hapori
We care beyond the job and create positive impact in our communities.
This looks like:
• Partnering with local businesses, big and small.
• Knowing our neighbourhood and how we can make a difference.
• Stepping up when times are tough, and always being there.
• Leaving environments better than we found them.
We don’t:
• Forget our roots. We bring mahi to communities.
• Skip coffee and scones. We spend time getting to know local people.
• Just see the work. We see the people.
• Tick boxes. We create solutions that benefit.