Customer Coordinators - Hastings20 April 2020
Can you put the X in CX? Do you have x-factor? Are you keen to come on an digital journey with us transforming the way we do administration?
The world is changing, and not just because of the current COVID-19 environment….. Are you ready to help us deliver the next part of the journey as we embark on a radical shift destined to change both our industry and the future of Social Housing in New Zealand?
We have some amazing opportunities to join our whanau, and this is just one of them. You will be joining a team of individuals with a collective passion of Enhancing Peoples Environments. Our purpose driven family business has been enhancing the homes and communities across Aotearoa since 1983. Collectively we are embarking on a journey to maintain over 16,500+ kiwi homes, and are set to complete over 100,000+ customer requests this year.
Te Whiwhinga mahi | The opportunity
The customer coordinators are responsible for the coordination of all customer requests, from raising work order requests, dispatching the appropriate trades right through to invoicing and closure, while all ensuring that the customer is happy with the services provided.
Ko wai koe | About you
- Prepared to go the Extra Kilometre for our People and customers
- Flexible and adaptable to a changing work environment
- High Attention to detail and ability to own it
- Team player who loves what they do
- Residential property portfolio/maintenance beneficial but not necessary
- Able to work in a team environment as well as autonomously
- An extremely good phone manner, with polite and confident communication
- A proactive and self-motivated approach to work - Imitative will be your middle name!
- Passionate about your own learning and development
Benefits of working at Switched On
- Southern Cross Medical Insurance
- Above market remuneration
- Family Matters
- Flexible working environment with work-life balance
- Fun forward focused culture
- Employee Recognition program
- Growth opportunities within our wider group of companies
If this ticks your boxes and leavings you wanting to know more.....
- Apply online here and get one step closer to joining the Switched On whanau
- Download the Position Description for the role of: Customer-Coordinator
If you have any questions at all please contact Rachel.email@example.com