Current Vacancies

Quality Administrator - Hastings

15 November 2021

We have a team of individuals with a collective passion of Enhancing Peoples Environments. Our purpose driven family business has been enhancing homes and communities across Aotearoa since 1983. Collectively we are on a journey to maintain over 15,600+ kiwi homes and are set to complete over 100,000+ customer requests this year.


We are looking for an administrative superstar with a passion for helping resolve customer complaints to help us deliver world class maintenance as we embark on a journey to change both our industry and the future of Social Housing in New Zealand


Te Whiwhinga mahi | The opportunity 

The Quality Administrator is responsible for the handling of all the customer complaints for the region and supplying pragmatic solutions for our client and customers. This role will see you using your relationship building skills to form rapports with our clients and trades to ensure a positive outcome for everyone. Being solutions focused and able to solve problems will see you fly in this role. 

You will also be lending you outstanding administrative expertise the wider Quality team, supporting them to ensure we delivery high quality work to our client and customers. 

This complex and dynamic environment requires someone who can manage change, make decisions when faced with conflicting priorities and keep the Switched On vision at the forefront.


Ko wai koe | About you 

  • Strong administration experience
  • Strong excel skills advantageous  
  • Passionate about customer service and enhancing our customers environments 
  • Exceptional communication skills 
  • Experience in customer complaints or feedback 
  • Building industry knowledge preferred but not essential  
  • Solutions focused with ability to problem solve 
  • Ability to organise and prioritise workloads
  • High attention to detail
  • Be a team player who recognises the need to support each other to achieve 


Benefits of working at Switched On

  •  Southern Cross Medical Insurance
  • Family Matters
  • Diversity
  • Flexible working environment with work-life balance
  • Fun forward focused culture
  • Employee Recognition program
  • Growth opportunities within our wider group of companies


If this ticks your boxes and leaves you wanting to know more.....

To apply, click here